Q: Why do I need to transfer my site? What does web site migration consist of?

A: The web site migration service offered by EAHOST is totally free and consists of moving all your files, databases and emails from your current provider to your brand new hosting account with us. We’ll also update all the configuration settings necessary for your web sites to be fully functional on our super–modern cloud hosting platform.Our technicians are completely capable of transferring any sort of site. With years of work experience in the industry, they are well–versed in the inner workings of our hosting platform, our Control Panel and all other commonly used Control Panels. For them, moving a custom app with plenty of custom libraries is as elementary as transferring a plain WordPress–based blog.

Q: Why do I need to transfer my site? What does web site migration consist of?
Q: Just how long will the web site migration procedure take?

A: While we cannot give you a precise time window, since there are many variables, among them the size of the files and databases, the physical location of the current host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we’ll try our very best to move your website within 48 hours, and in certain cases – within 24 hours (if the website content is not large).

Q: Just how long will the web site migration procedure take?
Q: What data will I be asked to provide to your Website Migration Department?

A: Yup. We will need the name of the site that you’d like us to migrate. We will also need a way to log into your present hosting account so that we can get the content associated with your web site.

Q: What data will I be asked to provide to your Website Migration Department?
Q: The login info for my hosting account is sensitive. How can I trust you?

A: Our Privacy Policy is an inseparable part of the agreement that we will have with you as a customer. We are dedicated to safeguarding the safety of the personal information collected from the customers. For this purpose, we employ technical security measures so as to prevent the loss, the misapplication, the alteration or the unlawful leak of the private information under our control. The measures include, but are not limited to: physical, electronic and managerial procedures to safeguard and secure the details that we accumulate on the Internet. When we request customers to provide financial information (for example, a credit card number), this info is protected using the Secure Sockets Layer (SSL) encryption technique.

Q: The login info for my hosting account is sensitive. How can I trust you?
Q: Will my website be unavailable during the transfer?

A: No. Your site will stay fully operational during the transfer. As soon as everything is done on our end, we will inform you so that you can preview it and check for problems. If everything is OK, all you will have to do is modify your domain name’s DNS records.

Q: Will my website be unavailable during the transfer?
Q: Will my present web hosting provider need to provide any information/assistance?

A: No. We will never get in touch with your hosting provider about anything at all. They will not be aware of the website migration either.

Q: Will my present web hosting provider need to provide any information/assistance?
Q: Does it make any difference what platform my present provider is using?

A: Yes. We support all traditional Linux–based hosting platforms. We do not support Windows–driven web hosting platforms, as we don’t offer Windows hosting solutions ourselves.Furthermore, we don’t support proprietary web site building and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Does it make any difference what platform my present provider is using?